Terms and Conditions

Who We Are

Ahava Audio sells digital products in the form of digital audio recordings and other related materials for use by musicians, sound designers, composers, music producers, web designers and film editors. 

Refund Policy

Once you purchase a product from our store you will have the opportunity to download said product. If any issues arise during the purchase phase please email us and we will help you out: info@ahavaaudio.com

Once you have purchased the product from our store THE SALE IS FINAL. Unfortunately, due to the products in this store being digital goods we cannot provide refunds for finalized sales. If there is a technical issue see the above paragraph. If you selected the wrong format please inform us and we will get you the correct format needed. You are purchasing a license to use the content in your creative media freely without paying royalties to the creator, therefore all sales are final. We thank you for your patience and understanding. 

License Agreement

All content sold from www.ahavaaudio.com is Royalty Free. This means that whatever content you purchase from www.ahavaaudio.com is licensed to you for use in your Music, Songs, Media, TV, Film, Website or any other form of creative media. You are purchasing a license to use this content in the aforementioned media formats but you do not own the content, Ahava Audio owns the content. This prevents you from having to pay any Royalty or License fees to Ahava Audio while also preventing you from redistributing or reselling content from Ahava Audio without the consent or permission of Ahava Audio. Each product is watermarked and traceable. Your license does not allow you to upload or redistribute the content on any website or other server/host. The products from Ahava Audio are for personal use and each purchaser is allowed one license per product. If any of the above terms are breached Ahava Audio will use the full power of the law to prosecute the breacher and recover losses from the breach. 

Fair Usage (What is and isn't allowed)

The purchaser is allowed to incorporate the content from each product in their own creative media (songs, tv scores, film scores, recordings, etc.). As mentioned above the license is Royalty free therefore the one time fee is sufficient to cover this usage. However, you may not copy, resell, redistribute, duplicate, or lease the content purchased from Ahava Audio. This includes web forums, file sharing websites, computer networks, and file hosting websites. Products cannot be distributed in their original format nor can they be used in a way that competes with the nature of the business of Ahava Audio described in the above section, "Who We Are." All images, logo's, text and content on www.ahavaaudio.com is either owned or licensed by Ahava Audio.

Information Security 

Customer accounts are optional. All information gathered during account creation and purchase is stored on file by Ahava Audio via Shopify.com. Please see "Privacy Policy"

Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at moses@ahavaaudio.com or mailing us at:
Ahava Audio
6548 Catamaran Street San Jose California US 95119

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@ahavaaudio.com or by mail at
Ahava Audio
[Re: Privacy Compliance Officer]
6548 Catamaran Street San Jose California US 95119

Disclaimer and Waiver of Liability

Ahava Audio will be held harmless against any losses, judgments, claims, legal fees or court costs that may arise as a breach of the terms and conditions found on this page. By using this website and purchasing the products you agree not to sue or recover any damages from Ahava Audio or any of it's affiliates as a result of its decision to terminate or suspend this agreement. 

Ahava Audio will do everything in its power to keep the store up to date and secure. However, Ahava Audio cannot guarantee protection from viruses, trojans, malware, spyware, harmful or damaging software, data theft, or any other unlawful malicious activity.